Facilities and Marketing Assistant

Our well-established and growing legal practice offers advice and services for Property Law, Wills and Probate, Family Law and Dispute Resolution across Somerset and Bristol. We have an excellent opportunity for a Facilities and Marketing Assistant to join the team at our Head Office based in Weston-super-Mare.

The ideal candidate would be available to work Monday- Friday but the times worked can be negotiable and flexible to work around the successful candidate’s personal circumstances.

Key Responsibilities and Duties:

  • Supporting and monitoring staff in the use of IT, liaising with the outsourced IT support company and ensuring that the Firm has effective IT data security, back-up and maintenance in place;
  • Assisting the Managing Partners with the procurement of the Firm's systems, equipment, supplies and services within target budgets;
  • Drafting of marketing materials and advertisements and liaising with Marketing suppliers and Publishers with regards to marketing campaigns;
  • Developing and reviewing Health & Safety policies and procedures and keep abreast of current legislation;
  • Assisting with the updating of the office administration procedures in the Compliance Manual;
  • Assisting the Managing Partners in liaising with utility suppliers including (but not limited to) electricity, gas, telephones and water coolers ensuring a cost effective solution;
  • Managing the recording and maintenance of the accident book, first aid boxes, boiler/equipment servicing, contracts and maintenance in electronic and physical files;
  • Arranging appropriate buildings and office insurance cover;
  • Ensuring that the Firm’s premises are properly maintained and cleaned, and that adequate fire prevention and security systems are in place;
  • Recording faults and maintenance issues and liaising with third parties in order to resolve all general maintenance issues;
  • Assisting the Partners with the provision of offsite storage of archived files, wills and documents.

Essential qualifications, skills and experience:

  • Have a full, clean driving licence and own car;
  • Achieved a GCSE Grade A-C or equivalent in English and Maths;
  • IT literate and have a strong working knowledge of Microsoft Office;
  • Administration experience;
  • Ability to apply good communication skills at all times;
  • Be warm and welcoming to all visitors and be motivated with all calls;
  • Ability to handle all calls in a courteous and professional manner;
  • Demonstrate a flexible, proactive, positive can-do attitude in their support which will include visiting all of the firm’s offices when required;
  • Be a team player who is friendly and approachable but will also be able to work autonomously;
  • Effectively manage own time, workload and resources;
  • Ability to work under time pressures;
  • Be local to the Weston-super-Mare or surrounding area.

Desirable skills and experience:

  • Marketing experience including drafting of marketing materials;
  • Completion of a business administration course.


For more information or to apply with your CV and covering letter, please contact Kelly Pendleton by email to kelly.pendleton@johnhodge.co.uk