Nichola Baker

Senior Cashier

Tell us about yourself

I am a Senior Legal Cashier with 23 years' experience with a Diploma from the Institute of Legal Cashier and Administrators. I joined John Hodge Solicitors in 2013. In my role as a Senior Cashier I am tasked with processing accounts transactions with strict adherence to the Solicitors Regulations Authorities Accounts Rules.

What do you offer clients of John Hodge Solicitors?

I work closely with all our lawyers and support them when it comes to providing our clients with accurate financial information, and ensure all account transactions are dealt with in a timely manner. As a team we are happy to take calls for payments by debit/credit card and answer any account queries where possible.

What do you enjoy most about your role?

I enjoy working as part of a team, problem solving and supporting colleagues as and when needed.

What do you think makes a good cashier?

Knowledge of and keeping up to date with the Solicitors Accounts Rules is imperative. Working with money on a daily basis requires an eye for detail and the need to demonstrate a high level of accuracy.

A message for clients:

"Any financial transaction can be a stressful time for you so I like to ensure that as a department, we help to make sure everything runs as smoothly as possible."

Is there anything else you would like to say?

I am a keen runner, cyclist and swimmer and am always setting myself physical challenges.